We currently ship worldwide and have different shipping options. Please note that shipping prices, time, and return vary with international shipping. 

All orders have a 3-4 business day processing time before orders are processed and shipped. Shipping times start at 2-5 business days once orders are processed and are dependent on the different shipping options. International shipping starts at 5-7 business days.

All STRYTLLR orders come with a link once your product is shipped out so you can follow your product as it is on your way to you at your preferred contact information (selected at checkout). We want you be 100% aware of where your product is at all times - if you have any questions shoot us a message.

For an order to be eligible for a return, your item must be unused and in the same condition (free from odor, hair, lint, or stains) that you received it. There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition (is damaged or missing parts for reasons not due to our error) - cannot be refunded. All sale items are final.

STRYTLLR is not responsible for any shipping address discrepancies, including lost, misplaced, or incorrectly delivered shipments due to customer error when ordering products. If a package is delivered incorrectly and gets "returned to sender," we will connect with the Customer to discuss re-shipping the items. However; the Customer is responsible for shipping fees for the second delivery attempt. It is the Customer's responsibility to provide the correct shipping address information. Before a tracking number/ shipping notification is received, we can make any necessary changes without changing your shipping cost. Once a label has been printed, and you have been notified via the method you selected at checkout, shipping cannot be altered without potentially incurring an additional fee.

Each item comes with a microfiber cleansing cloth and a screwdriver. The microfiber cleansing cloth can be used in between each usage to maintain your STRYTLLR lenses or remove dust/prints. The screwdriver can be used in the event that any screws become loose due to wear and tear.